Introduction Customer Relationship Management (CRM) is a business strategy that focuses on managing interactions with customers and improving customer experience. The main goal of CRM is to build long-term, profitable relationships with customers by understanding their needs and preferences, and delivering personalized services and products. CRM is not only about technology, but it also encompasses […]

What is Heroku? What is it for? How do you integrate with Salesforce? Within Salesforce Could you have an integration using message queue? What if I need to open a WebSocket for communication? And could facial recognition be carried out? Yes, yes and yes! And all this without leaving the Salesforce ecosystem, since Heroku has […]

Identity management is called an integrated computer system of policies and processes that aims to facilitate, homogenize and control the process of managing access to computer systems, applications and web pages. This concept is fundamentally related to computer systems, a medium in which the protection of personal information or databases and the control of access to both […]

Introduction Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, customer service, and other operations. Salesforce certifications are credentials that demonstrate an individual's knowledge and expertise in using the Salesforce platform. These certifications are highly valued in the job market and can open up new career opportunities for […]

Introduction Salesforce is a popular customer relationship management (CRM) platform used by businesses of all sizes around the world. It offers a wide range of features and tools that enable organizations to manage their customer interactions, automate their business processes, and gain valuable insights into their operations. To make the most of these capabilities, businesses […]

Introduction to Salesforce Developer Certification Salesforce Developer Certification is a professional certification program offered by Salesforce for developers who want to demonstrate their expertise in Salesforce development. The certification program includes multiple levels of certification, each designed to test a developer's knowledge and skills in specific areas of Salesforce development. Salesforce Developer Certification is highly […]