May 1, 2022

What is Salesforce? Why only Salesforce?

Welcome to SFDCGo!

Salesforce is game-changing technology, with a host of productivity-boosting features, that will help you sell smarter and faster. As you work toward your badge for this module, we’ll take you through these features and answer the question, “What is Salesforce, anyway?”

What Is Salesforce?

Salesforce has everything you need to run your business from anywhere. Using standard products and features, you can manage relationships with prospects and customers, collaborate and engage with employees and partners, and store your data securely in the cloud.

So what does that really mean? Well, before Salesforce, your contacts, emails, follow-up tasks, and prospective deals might have been organized something like this:

If your data is stored in spreadsheets, hidden in emails or text messages, or pinned to your bulletin board, it’s hard to get the full picture of your prospective customer. And you certainly can’t access the data from anywhere, anytime, nor can your manager or executives see your progress on deals in flight, at least not without calling you for a status update.

Salesforce takes all of that important data and organizes it into a simple user interface. It’s one place for you to:

  • Manage all your contacts
  • Work with your prospective customers
  • Organize tasks and to-do items
  • Focus on the right deals
  • Collaborate with your team
  • Showcase your big wins
  • Close more business

Simply put, Salesforce is one place for you to do stuff. And because it’s stored on our secure cloud, you can access your data anytime, anywhere, whether you’re on desktop or mobile.

Data in Salesforce

When everything’s in Salesforce, you don’t need to worry about the note you left on your desk, or a file you have stored on your hard drive. You can find everything you need simply by logging in.

In addition, you no longer need to worry about updating your manager on how things are going with your top deals in flight. Instead, your manager can just log into Salesforce and see the latest data in real time.

This visibility is one of the key benefits of Salesforce. But rest assured, there are powerful security and sharing features that protect sensitive data and ensure the right folks see the right data.

Why only Salesforce ?

You may found thousands of CRM tools providing and promising regular support, 99.9% up time, easy to install. But check out these features, those together makes Salesforce unique and #1 CRM

Salesforce community:

With the help of the Salesforce community, anyone can connect and access resources to find the best solution for their problem. Some examples are :

Trailblazer Community

Developer Community

Circle of Success and a lot more

Anyone knock the door to get the best solution.

Not only just CRM

Saying that Salesforce is just a CRM is like saying a house is just a really large kitchen. There’s a lot more to it than that. Salesforce is an entire platform. It comes with a lot of standard functionality and out-of-the-box products and features that you can use to build anything fast whatever you imagine.

Data on the cloud

Salesforce is set up more like an apartment building. Your company has its own space in the cloud, but you have all kinds of neighbors, from mom-and-pop shops to multinational corporations.

An apartment building with dedicated space but shared resources.

Salesforce provides a core set of services to all it's customers in the multitenant cloud. No matter the size of business, customer will get access to the same computing power, data storage, and core features.

No installation and decent the data security

Despite the fact that you’re sharing space with other companies, you can trust Salesforce to keep your data secure. You can also trust that you’re getting the latest and greatest features with automatic, seamless upgrades three times a year. Since Salesforce is a cloud service, you never have to install new features or worry about your hardware. All this is possible because it's on cloud.

Open to connect (Provides API)

Salesforce provides programmatic access to your org’s information using simple, powerful, and secure application programming interfaces.

So it is open to integrate with any other System, it may be your old System, your QR scanner or your WordPress Website.

Tons of app (Free and Paid)

Like the play store and app store, Salesforce has it's own Store for apps called AppExchange. It is a marketplace offering solutions, such as apps, components, and consulting services.

 AppExchange Apps

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